Guidelines

The Rules Are Simple

One video at a time for standard packages

Each video gets full attention. Submit next after approval. Quality over speed.

Revisions refine the concept

Music changes, pacing adjustments, text tweaks included. Different footage or new direction is a fresh video.

Rush means priority placement

Your video jumps the queue.

Standard pricing covers 90 seconds

Longer videos? Contact for custom quote within hours.

Monthly packages stay flexible

No lock-in. Cancel with 15 days notice.

Unused videos never disappear

No expiration. Use them whenever ready.

What counts as a revision

Changes within the original brief. Examples: different music, faster pacing, color adjustments, text edits.

What counts as a new video

Different footage, new concept, major direction change. These require a fresh submission.

File requirements

Raw footage via Drive or Dropbox. Sharing enabled. Clear file names help.

Brief requirements

Platform, purpose, style preference, specific requirements. Reference video optional but helpful.

Response times

Respond to questions within 24 hours to maintain turnaround. Delays from your end adjust delivery dates.

Review period

Review delivered videos within 72 hours. Request revision or approve.

Payment timing

Payment required before work starts. No exceptions. Single videos at submission. Monthly upfront then 1st of each month.

Footage storage

Kept for 30 days after delivery then deleted. Longer storage can be arranged.

Finished video access

Available for 90 days after delivery for re-download.

Cancellation notice

Monthly packages require 15 days written notice. Unused videos available 90 days after cancellation.

Add-on requests

Contact team for thumbnails, translations, source files, rush processing. Response within hours with details and pricing.

Enterprise workflow

Custom terms agreed in contract. Multiple videos processed simultaneously. Dedicated team assigned.

Questions

highlyeditive@gmail.com